Consumers have a fortnightly right of withdrawal. A consumer is any natural person who has entered into a legal transaction

purposes that are neither commercial nor part of their self-employed professional activity

can. Excluded from this are voucher purchases that are associated with a fixed period of redemption.

Cancellation policy

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the date of purchase of the simulator flight. In order to exercise your right of revocation, you must inform us (CitySim, Stephan Buchmann, info@citysim) of your revocation by means of a clear statement (e.g. a letter or e-mail sent by post). In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choice of a different method of delivery to the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

Please observe the following note:

According to § 312b para. 3 BGB, the right of revocation does not apply to contracts for the provision of services in the area of leisure activities if the entrepreneur undertakes, upon conclusion of the contract, to provide the services at a certain time or within a precisely specified period of time.

In the case of a contract for the provision of services, the right of withdrawal shall also expire if the trader has provided the service in full and has not commenced performance of the service until the consumer has given his express consent thereto and, at the same time, has confirmed that he is aware that he loses his right of withdrawal in the event of full performance of the contract. (§ 356 Paragraph 4 S. 1 BGB n.F.)